Contact and Customer Service
CONTACT
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Response Time
We respond to all messages within 24 business hours . If your inquiry is urgent, we will respond as soon as possible.
❓ Frequently Asked Questions
How long does shipping take?
Shipping to Scandinavian countries (Sweden, Denmark, Finland, and Norway) takes 5-10 business days. You'll receive a tracking number to track your order.
What is the return policy?
You have 14 days from receipt of the product to request a return. The product must be in perfect condition, unused, and in its original packaging.
Do the products have a warranty?
Yes, all our products come with an official manufacturer's warranty. The warranty period varies depending on the product (usually 1-2 years).
What payment methods do you accept?
We accept credit/debit cards (Visa, Mastercard, American Express) and PayPal. All payments are protected with SSL encryption.
Can I track my order?
Yes, once your order ships, you'll receive an email with the tracking number so you can track your package in real time.
Are the products original?
Absolutely. All our products are 100% original and come directly from the manufacturers or official distributors.
📦 Shipping Information
🌍 Shipping Countries
We ship to the following Scandinavian countries:
- 🇸🇪 Sweden
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇳🇴 Norway
💰 Shipping Costs
We offer two shipping options:
- Standard Shipping: €4.90 (5-10 business days)
- Free Shipping: On orders over €50
📋 Shipping Process
- We process your order within 24-48 hours
- We carefully package your product
- We will send you the tracking number by email.
- The package arrives at your home in 5-10 days